WattPlan®
Rooftop Solar (PV) and Battery StorageBenefits to Programs:
- Reduce support time by customer service representatives on solar and storage program and ownership questions
- Drive enrollment in programs that utilize rooftop solar and battery storage
- Reduce customer escalations and complaints by educating customers on correctly sizing their solar & battery systems
- Gain customer and program insights to drive program improvements
Benefits to Customers:
- Personalized rooftop analysis specific to the user and their home
- Objective rooftop system sizing based on energy usage and a recommended target energy offset
- Unbiased information related to sensitive financial conversations, including a realistic estimate of ROI and estimated utility rate escalation from the source
- Detailed financial impact and cost statements reflect local incentives and actual utility rates
Personalized Experience
- Individualized estimates based on roof plane data and expected solar irradiance at user’s specific address
- Considers user’s current energy usage by integrating with utility AMI data
- Results are tailored to user goals, such as bill savings, carbon reduction or resilience
- Customizable copy enables utilities to deliver their unique program messaging
Trusted Calculations
- Reflects utility-specific data, including utility rates, utility escalation rate, incentives and programs
- Models multiple financial options, including cash, loan, lease and PPA
- Up-to-date incentives at the federal, state and local (city or utility) level included
- Factor the maintenance and system lifecycle, including battery degradation and replacement in ROI calculations
Actionable Guidance
- Users are shown “next steps” as defined by the utility including links to marketplaces, program enrollment and trusted contractor lists
- Customized and personalized estimates can be downloaded by users for use in conversations when considering solar & battery storage
- Utilities gain customer insights from surveys, user feedback and estimate data
Case Study
Rappahannock Electric Co-op (REC) streamlines solar processes
See how REC streamlined its solar program by automating customer education