Demystify your customer’s energy decisions using WattPlan®, the digital energy expert for utilities
Consumers are faced with a growing number of energy choices, from distributed energy resources (DERs) such as solar, batteries and electric vehicles (EVs), to utility offerings including time-of-use rates, community solar and green power programs. Utilities are challenged to increase program participation and drive off-peak usage, while protecting customers and boosting satisfaction by helping them make smart decisions.
Personalized Experience
Focus on customer-specific information and preferences
- Rate Optimization
Suggest the electric rate plan that will save your customers the most money and drive off-peak usage - Side-by-Side Comparisons
Inform customers by showing easy-to-understand rate, technology, program and financing options - Stepwise Experience
Empower customers to intuitively tailor assumptions to their lifestyle and preferences
Trusted Calculations
Depend on proven financial and energy models
- Bills
Offer accurate bill calculations based on published tariffs and integrated interval meter data - Datasets
Rely on detailed rate, incentive, vehicle, solar and emissions data - Energy Calculations
Ensure reliable expectations with sophisticated energy simulations such as rooftop PV and total-cost-of-ownership calculations
Actionable Guidance & Insights
Guide your customers and gain an understanding of customer intent
- Instant Enrollment
Enable one-click enrollment using PowerClerk® workflow automation - Marketplace Connect
Provide an actionable next step to connect with qualified contractors and dealerships - In-app Surveys
Measure customer satisfaction and inform marketing strategies with key customer insights
Comprehensive suite of customer education software
WattPlan supports the following core services: Renewables, EVs and Charging, and Rate Plans. Utilities can select services that meet today’s needs and add more services over time.
RENEWABLES: DISTRIBUTED SOLAR, COMMUNITY SOLAR & BATTERY STORAGE
- Educate customers and drive renewable energy program participation
- Show expected bill impacts and rate plan options, and set objective long-term savings expectations
- Right-size distributed PV and battery systems to meet customer needs
ELECTRIC VEHICLES & CHARGING
- Build EV awareness
- Encourage off-peak charging
- Promote incentive programs
- Show electric vehicle range, and charger options and locations
RATE PLANS
- Encourage off-peak usage with time-of-use rate plans
- Demonstrate rate switching savings potential with personalized rate comparisons
- Ensure informed customers with detailed calculations using recent energy usage data