Scott Tewel | Dec 30, 2016
There is a growing expectation among utility customers that interactions with their energy providers will take place digitally, online. This “digital transformation” is unlocking opportunities for utilities to streamline business processes and increase customer...
Alan Saunders | Nov 21, 2016
In November 2016, the National Association of Regulatory Utility Commissioners (NARUC) approved a resolution encouraging State regulators to level the playing field for cloud software and on-premise software. Why is this resolution critically important for utilities?...
Scott Tewel | Oct 31, 2016
In a recent webinar survey, 94% of utility respondents indicated that email is used to trigger interconnection project reviews across departments. While email is an excellent notification tool, it’s an ineffective task management solution. When email is used for task...
Scott Tewel | Sep 29, 2016
The proliferation of distributed energy resource (DER) adoption, particularly solar, across the U.S. in recent years has led to a common pattern of records being set for utilities, installers and more. Along those lines, last week marked an important achievement for...