In spite of the industry definition of distributed energy resources (DERs) continuing to evolve, consumers are increasingly adopting DERs—often more than one. This means that for utilities, DER program management such as interconnection doesn’t end at “permission to...
As net energy metering (NEM) evolves across the U.S., utilities are facing the challenge of meeting new successor tariff requirements related to application data collection, communication, performance, online payments and more. That transition can be tricky,...
The 2017 J.D. Power Electric Utility Residential Customer Satisfaction StudySM results are in, and utilities that rank highest not only provide excellent reliability and rate options, many of them are also taking advantage of online engagement tools to improve the...