Recently, utilities have been turning to residential time-of-use and demand rates to send customers better pricing signals. But the question remains: Will these new residential rates succeed in changing customer behavior? What happens to customer satisfaction?...
Electric vehicle (EV) adoption is increasing, and utilities are taking notice. In a May 25, 2017 webinar, “Shifting Utility EV Strategy into Drive: Best Practices and Lessons Learned1,” Thor Hinkley, EV senior program consultant at CLEAResult, pointed out that nearly...
As of September 2016, all three Hawaiian Electric Companies (HECO, MECO and HELCO) had reached the Public Utility Commission’s (PUC) Customer Grid-Supply program limit. Now, Hawaiians interested in installing rooftop solar will want to consider installing battery...